Telem celebrates opening of first glitzy style outlet at cruise facilityPOSTED: 02/27/11 9:17 PM
St. Maarten – The Telem Group of Companies officially opened its Telecom Boutique in the A.C. Wathey Cruise Facility yesterday afternoon. The boutique offers cruise passengers high speed internet access as well as other telecom facilities. The store has been in operation since November of last year and has been attracting between 50 and 300 customers per day.
Suraj Ramdas, who worked fourteen years in Telem’s human resources department, manages the boutique and he was also instrumental to its realization.
Telem’s Chief Financial Officer Helma Etnel and Commercial Operating Officer Brian Mingo were at hand with a few brief speeches.
“We know we are the best on the island, but we also know that we have to improve in many areas,” Etnel said.
Mingo went to the Telem board with the idea for the boutique in July of last year. In August the plan was approved and in November the store opened its doors to its first customers. “Our other outlets are a bit boring,” Mingo said, “I think they ought to be a bit more glitzy.”
The boutique is indeed a glitzy place, with soft red carpet on the floor, a couple of comfortable seats were users are able to relax and access the internet on a small Dell laptops. There are also more desk-like stations with larger screens. The boutique also offers cell phone accessories for sale.
Suraj Ramdas said that users are almost taken aback by the internet access speed the boutique offers. “For wireless connections it is 2 MB per second, and for the plugged in computers in the boutique 20MB.
Ramdas, Mingo, Etnel and board president Raphael Boasman cut the blue ribbon to declare the boutique now also officially open.
Telem used the celebration at the cruise facility to announce that it is honoring the top-20 vendors of its top up program. The company has 150 top up vendors across the island. Longtime customers, who have maintained a relationship with Telem for more than ten years were also honored.
In December, Telem organized a competition for its customers by letting them guess how many lights it had installed on its building on Pond Island for the Christmas decoration. The winner received a 3,000 guilders cash prize, the runner up 1 year of DSL-service and the number 3 a Blackberry Torch.
Telem installed 29,786 Christmas lights on its building. The winner came up with the figure of 29,760. The names of the winners were not announced yesterday.