St. Maarten Hospital loses information due to IT malfunction

POSTED: 06/25/13 12:27 PM

St. Maarten – Last week, the server of the St. Maarten Medical Center malfunctioned due to a failure of one of the hard disks.

The crashed hard disk contained the user files or so called ‘my documents’ of our employees. Backup processes of these files did not function according to expectations which resulted in a loss of information of the last year.

According to a press release issued by the hospital, the affected hard disk was immediately expedited to the United States to a specialized professional laboratory in an attempt to see what could still be retrieved from the lost data but unfortunately the data could not be recovered.

While this represented a setback for the support and administrative departments of the hospital, it said that it is important to reassure the public at large that all medical information of patients as well as the financial accounting was in no way affected by this failure as these programs and data reside on a separate hard disk, safeguarded by its own backup processes.

No essential information pertinent to patient care has been compromised or lost.

The Minister of Health has been fully informed of the situation as has the Inspectorate of Health Care.

“Our hospital information system is intact and the St. Maarten Medical Center will continue to serve our community as well as the populations of our sister islands Saba and St. Eustatius with the utmost care to the best of our abilities, always striving towards improvement,” the press release stated.

 

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