Public Health ministry introduces name badges

POSTED: 09/19/12 1:44 PM

St. Maarten – The Ministry of Public Health Social Development and Labor recently introduced name badges to staff at the departments of labor affairs, social affairs, collective preventive services, community development and public health. Wearing the badges is mandatory. The purpose is to make the names of civil servants visible to clients.

Minister Cornelius de Weever considers the name badges “of utter importance” a press release from his ministry stated, because it “portrays a good presentation to the public.”

“I have received compliments and complaints from many people but when I ask them what is the name of the person who provided the service I get a description instead. With the badges our clients can now report by name as we continue to improve our customer service,” De Weever said.
“Being readily identifiable to our customers is important,” the head of the department of labor affairs Peggy Ann Dros said. “It is giving them the opportunity to praise us when we do things well, and inform us of areas we can improve on. We will continue to strive towards customer-empowerment by implementing a ministry-wide complaint system within short.”

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