Opinion: Bad public relations

POSTED: 01/19/12 1:53 PM

Nobody seems to be in a hurry to do something about the awful temperatures that terrorize judges, prosecutors, defendants, attorneys, journalists and visitors to the courthouse. But when male defendants start borrowing wooly outfits from female interpreters – as happened yesterday morning – and when court cases have to be interrupted again and again because the freezing temperatures trigger the urge for those same defendants to go to the bathroom, you’d think somebody will wake up and put a stop to this nonsense.

Well, we’ve thought that more than once before. Lol, maybe the Cft ought to advise Finance Minister Hiro Shigemoto to reign in the air-conditioning systems in all government buildings. There is a thin line though between giving advice about the budget and interfering with the national policy to freeze everybody to death.

But who knows how creative Age Bakker, the new Cft-chairman, is going to be when it comes to ideas about the useful spending of the scarce government resources, and alternately about wasteful behavior in the energy-department.

The thing is, if nobody cares, nothing will happen. One could argue that the temperatures organizations maintain in their establishments – and especially in spaces designed to receive visitors – are part of the way they treat their customers.

While the people at the courthouse are very friendly, they obviously have not thought about this concept a lot. The brutal airco ill-treats visitors every time they set foot in the door – and in customer-service terms this translates into: we know you’re here, we know you’re coming, but you’re not really welcome.

That thought does not really tally with the friendliness of the courthouse staff, so we wonder what else could be behind all this.

Maybe the air-conditioning system was bought at a heavy discount from some unreliable and unscrupulous gangster. Come to think of it, didn’t we inherit this system from the Netherlands Antilles? Does David Dick have anything to do with it? Is this a parting shot from Curacao in an attempt to let us know how they think about the division of assets?

Whatever it is, this has to stop. We have sympathy for people who want to work in reasonable temperatures, but we are getting really pissed off when people subject us deliberately and consistently to Antarctic temperatures.

Here is a friendly hint: that’s bad public relations.

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