Ombudsman exchanges views with ministries

POSTED: 09/24/12 11:38 AM

GREAT BAY (DCOMM) – The Office of the Ombudsman is currently in the process of meeting with secretaries general, heads of departments and sector heads of the seven ministries to exchange views about the procedures followed thus far by the Ombudsman, and the working relation with the ministries, geared at improving efficiency and effectiveness of investigations.

The sessions are organized once a year but according to Ombudsman Dr. Nilda Arduin-Lynch some ministries expressed the desire to meet with the Bureau more often to elaborate on the standards of proper conduct government bodies are required to adhere to.

So far, the Ombudsman and her staff have met with the Ministry of Public Housing, Spatial Development, Environment and Infrastructure, and the Ministries of General Affairs and Finance.

The focus is an exchange about the experiences to date with the work procedures of the Bureau, future development enhancements, evaluation of procedures and standards of proper conduct.

The meeting with the Ministry of General Affairs focused on processes and procedures at the department of documentation and information management, the civil registry department and the department of personnel affairs.

The Ombudsman discussed with the civil registry department the registration of people living on the Dutch side, and the process that is followed to verify if someone is living at the correct address.

The personnel department spoke about the complaint process for civil servants with respect to placement of government organizational staff.

The information exchange with the Ministry of Finance dealt with proper collaboration between departments within and between the various ministries.

The next meeting is scheduled with the Ministry of Education, Culture, Youth and Sports in the first week of October.


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