HBO provides training to Cable TV

POSTED: 11/16/12 6:20 PM

GREAT BAYSt. Maarten Cable TV has just concluded training for it customer service department on the HBO services.

“We currently carry five of the premium channels that HBO has for our region, which are available in our Platinum Plus packages, and other services which they offer in other packages,” Managing Director of St. Maarten Cable TV, Beulah Jonis indicated.

“The training that was conducted by our HBO regional representative, Frank Arcia, provided information on the types of programming offered by the various HBO channels we air on our cable system. This is important product information for all our customer service representatives to have in order to address our subscribers’ inquiries,” Jonis further commented.

The training also included feedback from the customer service representatives to the HBO representatives about the importance of catering more to the needs of the region and specifically, St. Maarten’s market. St. Maarten Cable TV and HBO plan to collaborate on upcoming local events over the next twelve months.

“What has been the most welcoming news for this year is that HBO original series such as ‘True Blood’ and ‘Boardwalk Empire’ have had the same season premier date as the U.S. This should be the trend going forward based on conversations in recent meetings with HBO executives,” Jonis concluded.

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