Deadline for switching to digital boxes draws near

POSTED: 03/29/12 2:22 PM

GREAT BAY – St. Maarten Cable TV, as previously announced, has launched its digital service, and will be removing the analog simulcast on May 1, 2012. Thereafter, the company will cease transmission of all analog channels and pioneer converters will no longer receive the cable signal.
Subscribers have, therefore, been scheduled by area to swap their analog cable boxes for a digital box. Customers are reminded to bring their remote controls, coupon book and a valid ID. Subscribers who are not able to remove their cable box from the existing location should call the customer service department at 542-4361 for further assistance.

To better accommodate customers in the Cole Bay and Cay Bay areas, the new Mail Box location is now open at the Palapa Center, across from RBTT Bank. This location will only process bank card transactions (credit or debit cards) or check payments. Staffers are at the location from 10:00 a.m. to 7:00 p.m. on Monday to Friday and 9:00 a.m. to 5:00 p.m. on Saturday.
Subscribers in area seven, which includes Illidge Road, Bush Road, Cul De Sac, Zaegers Gut, Betty’s Estate, Saunders and Mary’s Fancy, are encouraged to visit the office from now until April 4 to swap their cable box.
Subscribers in area eight, which includes Cole Bay and Cay Bay, are encouraged to visit the offices from now until April 5.

Customers in areas one through six who have not exchanged their boxes are encouraged to do so now to avoid the rush at the end of April when the analog signal is discontinued. Customers that are uncertain of whether their area is ready can get more information from the St. Maarten Cable TV bulletin aired on channels 15 and 20 (analog).

In addition to the improved quality of service that digital signal provides, ST. Maarten Cable TV has launched 8 new digital channels which customers with digital converters will receive in their current packages. The 8 new channels are the Biography Channel (164), The Africa Channel (282), Sony Entertainment TV (286), Smile of a Child (313), TLC (226), LIV (228), Tooncast (248) and TBS (276). It should also be noted that the current cricket tour, namely WI vs. Australia, is only being aired on digital cable channel 114. Customers are also encouraged to visit St. Maarten Cable TV’s new website for additional information about the new location and other pertinent facts about the digital conversion at www.innovativevi.net/sxmcable.

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Deadline for switching to digital boxes draws near by

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