St. Maarten Airport delegation visits Expo in Vienna, AustriaPOSTED: 04/25/12 3:39 PM
St. Maarten — A high-level delegation representing the Princess Juliana International Airport attended the Passenger Terminal Expo in Vienna from April 18-20.
The delegation, headed by Deputy Prime Minister and shareholder representative Theo Heyliger, included the chairman of the supervisory board of directors Clarence Derby, managing director Regina Labega, and operations manager Michel Hyman.
The Expo is widely known as “the world’s largest industry event focused on airline and airport passenger services.”
“The event offers the opportunity to network with managers of airports world-wide and meet the leading international aviation product suppliers and distributors at the trade exposition,” said Labega.
With a view and determination to keeping the airport competitive, Labega added that “Many countries in the northeastern and western Caribbean region are expanding their airports while St. Maarten is the front door for visitors to St. Barths, Anguilla, Saba, Statia, and Saint Martin. However, their first impression is based on what they see and experience here at our airport”
“What we therefore need is enhanced equipment, systems and networks, as well as take-offs and landings. Smooth passenger processing in-terminals are also very critical, to keeping us a highly competitive, efficient, passenger-friendly international airport.”
While in Vienna areas discussed included environment and sustainability; embracing multi-stakeholder engagement for more efficient operations management; and airport security and whether an airport’s work in that area is stagnant or evolving, said Labega.
The ‘latest, greatest ideas in making money in airports,’ increasing non-aeronautical revenue, and enhanced focusing on customer service and passenger experience,” were also areas of interest, Labega said.